Published: 2026-07-14

Language: English Қазақша

FXProof Terms of Service

Version: 2026-07-12
Effective date: 2026-07-12

These Terms of Service are a public offer by FXProof LLP, a legal entity of the Republic of Kazakhstan, for access to the FXProof service.

By submitting an FXProof account-creation action after the Terms and Privacy notice, you agree to these Terms. A paid order is also subject to the checkout terms and confirmations shown by the payment provider.

1. Parties and contact details

Provider: FXProof LLP ("FXProof" LLP, Republic of Kazakhstan).
BIN: 250840007747.
Registered address: Republic of Kazakhstan, Astana, Beibitshilik St. 25.
Actual address: Republic of Kazakhstan, Astana, Beibitshilik St. 25, office 114.
Contact: info@fxproof.org.

If you act on behalf of an organization, you confirm that you have authority to enter into this contract for that organization.

2. Definitions

Service. Service means the FXProof proof-document platform, including account access, public verification, and optional API automation.
Client / User. A person or entity that creates an account, uses the Service, or purchases access to a plan.
Proof Bundle. Proof Bundle means a reusable set of available evidence files for one dataset and reference date. Depending on the source and date, it may include a Signed FXProof Proof PDF, a Screenshot of Source Page PDF, and an Original Source PDF. The bundle manifest identifies the files available in that bundle.
Dataset. A stable FXProof identifier for a source, product, and publication rhythm in the current public source catalog.
Plan / Subscription. A free or paid access level with limits, duration, and billing terms shown before purchase or in the account/payment-provider flow.
Materials. Reference texts, templates, examples, API documentation, and learning materials.
Account / API key. A user account and/or token used to access account-specific Service functions or optional API automation.

3. Service scope

The Provider gives the Client access to the Service to search available datasets and dates, explicitly open or reuse ready Proof Bundles, download the files listed in a bundle manifest, use public verification, and use optional API automation. Official institutions remain the source of the underlying reference-rate data. Availability depends on the current public source catalog, the selected dataset and date, bundle readiness, and the Client's plan limits. Opening a Proof Bundle does not request immediate generation of a new file.

The Service is primarily intended for business use. If you purchase access as a consumer, mandatory consumer rights may apply and cannot be limited by these Terms.

4. Contract formation

The contract for account access is formed when the Client submits the account-creation action after the Terms and Privacy notice. For paid access, the order becomes effective after the payment provider confirms the relevant transaction or subscription and FXProof processes the verified provider event. Evidence of the transaction may include the account record, payment-provider records, verified provider events, and service-usage records.

5. Account security and API

The Client is responsible for safeguarding login credentials and API keys and for all actions performed with them. The Provider must be notified without delay about any compromise. The Provider may temporarily restrict access if suspicious activity, abuse, non-payment, or a breach is detected.

6. Data sources and signed files

Data sources. The Service uses official, publicly available sources. FXProof does not alter the original official values; it preserves source attribution and retrieval context for the proof workflow.

Signed files. Proof Bundles may include PAdES-signed PDFs aligned with current ETSI profiles. Unless expressly stated otherwise, the signature is not a qualified electronic signature (QES). Recipient review depends on the recipient's own procedure and requirements.

Availability of third-party sources. The Provider does not control official source websites, feeds, or publication timing. Delays caused by unavailable or changed sources are not Service downtime.

Retention. We retain technical artifacts, hashes, and records sufficient to later verify integrity and provenance for a period consistent with business needs, by default at least 10 years, unless a plan, law, storage contract, legal hold, or proof-integrity requirement sets a different period.

7. Plans, payments, renewal, and cancellation

Plans. Plans are shown on the website or in the account/payment-provider flow. Plan limits may include proof bundle quota, rate API quota, API throughput, parallel operations, and archive access for one FXProof account.

Merchant of Record. For orders processed by Paddle, Paddle acts as Merchant of Record for checkout, payment processing, receipts, and certain billing communications. FXProof provides and supports the service.

Subscription and renewal. Paid plans run for the paid period and may renew according to the checkout terms shown before purchase and the account/payment-provider flow.

Cancellation. The available cancellation method is shown in the account or payment-provider flow. Access normally continues until the end of the paid period unless law or provider terms require another result.

Refunds. For B2B contracts, refunds are not provided except where required by applicable law or the Refund Policy. For consumers, mandatory cancellation and refund rules apply where required.

Taxes and fees. Prices are exclusive of taxes unless stated otherwise. The Client is responsible for applicable taxes, levies, and bank fees, except where the Merchant of Record collects and remits them.

Chargebacks. Unfounded chargebacks may lead to account suspension. The Provider may respond to a chargeback using payment-provider, account, transaction, and service-usage records.

8. Acceptable use

Forbidden uses include breach of law or third-party rights, breach of export or sanctions regimes, interference with the Service, penetration testing without written approval, using proof files to mislead or commit fraud, and reselling access without written consent.

9. Intellectual property and licenses

All rights to software, databases, design, documentation, and trade dress remain with the Provider. The Client receives a non-exclusive, limited license to use the Service and generated Proof Bundles within lawful business activities.

Ideas and feedback may be used by the Provider without compensation unless agreed otherwise in writing. Names and logos belong to their owners; mention does not imply endorsement or affiliation.

10. No professional advice

The Materials and examples are for reference only and do not constitute legal, tax, accounting, investment, trading, payment, transfer, FX conversion, or other professional advice. Obtain independent professional advice where needed.

11. As-is warranty disclaimer

The Service and Materials are provided as is and as available. We strive for high availability and correctness but do not warrant uninterrupted operation, error-free performance, compatibility, or fitness for a particular purpose.

12. Limitation of liability

We shall not be liable for indirect, incidental, special, punitive, or consequential damages; for loss of profit, revenue, or data; or for claims of third parties arising from their own policies or procedures.

To the extent permitted by law, our aggregate liability for all claims in a paid period is limited to the fees actually paid by the Client for the last 12 months, or the paid period if shorter.

Nothing limits liability that cannot be limited under applicable law, including willful misconduct or fraud and, where applicable, death or personal injury caused by negligence. For consumers, mandatory rights prevail.

To the maximum extent permitted by law, the Client agrees to indemnify and hold the Provider harmless from third-party claims arising from the Client's breach of these Terms or third-party rights, including reasonable legal fees.

13. Privacy and data

Personal data processing is governed by the Privacy Policy. If the Client provides third-party data, the Client warrants that it has a proper legal basis and complies with applicable laws. FXProof provides reasonable organizational and technical support for notices, privacy requests, and cross-border transfer safeguards where required.

14. Export control and sanctions

The Client confirms compliance with applicable export controls and sanctions and agrees not to use the Service in prohibited jurisdictions or for prohibited purposes.

15. Changes to the Service and Terms

We may update the Service and these Terms. Material changes will be announced in advance via the interface or email where required or appropriate. If a change materially degrades access to or use of paid digital content or services, the Client may stop using the Service and disable renewal without penalties; additional mandatory guarantees apply to consumers where required by law.

16. Term, suspension, and termination

The contract is effective from contract formation and lasts until the subscription or account relationship ends. We may suspend or terminate access for material breaches of law or these Terms, non-payment, security risk, or abuse. Either party may end the relationship going forward under the available account or payment-provider flow.

17. Governing law and disputes

For B2B Clients, these Terms are governed by the laws of the Republic of Kazakhstan; disputes are heard by the competent courts of Astana, Kazakhstan, unless arbitration is agreed. For consumers, the law of the country of habitual residence applies only to mandatory consumer-protection rules; otherwise, Kazakh law applies and disputes are heard in Astana. Nothing here deprives a consumer of mandatory rights.

18. Electronic notices and evidence

The Client agrees to receive legally significant messages electronically, including by email or through the Service interface. Event logs, hashes, payment-provider records, account records, and similar electronic artifacts may be used as evidence.

19. Miscellaneous

If any provision is invalid, the remainder stays effective. A failure to exercise a right is not a waiver. Assignment by the Client requires our written consent. We may assign rights or obligations to affiliates while maintaining data-protection safeguards. These Terms may be provided in multiple languages; if versions differ, the English version prevails.

20. Regional terms

European Union and EEA. For distance contracts with consumers, a 14-day withdrawal period may apply. For digital content or services, the right may be lost only where applicable law allows it and the required consent, acknowledgement, and confirmation are properly obtained before performance starts. Mandatory consumer rights apply.

United Kingdom. Consumer rights for digital content and distance-selling rules may apply. Liability for death or personal injury caused by negligence cannot be excluded; other exclusions are subject to applicable legal tests.

United States. Auto-renewal and cancellation terms, including price, billing period, and the available cancellation method, are shown before purchase and in the account or payment-provider flow. Any consent or acknowledgement required by applicable law must be obtained in the checkout flow responsible for it. Account creation alone is not treated as consent to waive mandatory consumer rights.

Canada. We follow fair information principles where PIPEDA applies. Commercial emails are sent only with a proper basis and identify the sender and opt-out method where CASL applies.

21. Legal contact and complaints

Email: info@fxproof.org.

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